Leaders have a clear digital vision and develop policies that promote a digital culture. Data is used to help support learners and identify organisational issues. Staff and learners are encouraged to build their digital skills in a safe environment.
Senior leaders have a clear vision and commitment to using digital technologies and digital channels to enhance learning and skills.
Inclusivity, digital skills, and the use of technology and digital resources are included in core organisational policies. Policies are understood by staff and learners, and demonstrate clear lines of accountability for compliance with legal, security, safeguarding, accessibility and data protection requirements.
Senior leaders and managers foster a culture of collaboration (within the organisation, and with other partners), enabling the effective use of expertise and resources to manage and improve the use of technology.
The appropriate use of digital technologies assists the organisation to evaluate and enhance the learner experience and related business processes (such as learner admissions, data management and reporting).
Staff, learners and partners are empowered to take ownership of their use of digital technologies and encouraged to develop their digital skills within a positive, supportive organisational culture.